Frequently Asked Questions

What instruments do you sell and repair ?

Why should I buy my new instrument from Wombat Woodwind & Brass ?

 Do you sell used instruments ?

What are your school prices for new instruments ?

Do you accept trade-ins ?

Do you buy used instruments ?

Why do I need to service an instrument ?

How often do I need to have my instrument serviced ?

How much will it cost to have my instrument serviced ?

What forms of payment do you accept ?

Do you offer a lay-by service ?

Do you rent instruments ?


What instruments do you sell and repair ?

Wombat Woodwind & Brass sells and repairs all woodwind and brass instruments.

Woodwind instruments include piccolos, flutes, clarinets, saxophones, oboes and bassoons.

Brass instruments include cornets, trumpets, trombones, tenor horns, baritone horns, euphoniums and tubas.


Why should I buy my new instrument from Wombat Woodwind & Brass ?

Wombat Woodwind & Brass offers its customers 2 new instrument purchase options – Basic and Full Service

The Basic option offers

  • Manufacturer’s guarantee ( 3 – 5 years)
  • Comprehensive Wombat Woodwind & Brass pre-delivery service
  • Standard accessories provided by the manufacturer
  • The most competitive price

The Full Service option offers

  • Manufacturer’s guarantee ( 3 – 5 years)
  • Comprehensive Wombat Woodwind & Brass pre-delivery service
  • Standard accessories provided by the manufacturer
  • Music and accessory carry bag
  • Additional accessories
    • for woodwind instruments – additional reeds, reed holders, mouthpiece brush, cleaning materials
    • for brass instruments – additional oils, grease, cleaning materials and mouthpiece brush
  • Free full service after the first year (value = $75 – $250 depending on the instrument)
  • Free minor repair service in the first year e.g. bent keys, minor dents.

Do you sell used instruments ?

Wombat Woodwind & Brass sells quality used instruments. All used instruments are fully serviced and cleaned, sold with a one year guarantee and a free service after the first year. The price of each instrument includes the required accessories – case, reeds, reed holder, neckstrap, cleaning materials and oils.

Click through to our Used Instruments page


What are your school prices for new instruments ?

We offer the most competitive school prices. Most of our school prices are less than the Basic Option price and depending on the instrument, considerably less. Further discounts are available for orders of two or more instruments on the same order.

We are also able to tailor school purchase plans over 1, 2 or 3 years. Contact Us for details.

Click through to our New Woodwind Instruments page

Click through to our New Brass Instruments page

Please email or call to make further enquiries – email : martin@wombat123.com.au or tel 1 800 246 228


Do you accept trade-ins ?

Wombat Woodwind & Brass accepts most brands of instruments as trade-ins against purchase of new or used instruments.

Please email or call to make further enquiries – email : martin@wombat123.com.au or tel 1 800 246 228


Do you buy used instruments ?

Wombat Woodwind & Brass buys most brands of used instruments subject to inspection.

Please email or call to make further enquiries – email : martin@wombat123.com.au or tel 1 800 246 228


Why do I need to service an instrument ?

Playing a properly serviced instrument maintains and lifts the standard of play and ensures player confidence. Just like a car, parts on musical instruments go out of adjustment, no matter how carefully you drive/play. Playing an instrument that is out of adjustment places greater stress on the player to compensate for the instrument’s failings, reducing player enjoyment and quality of performance. Therefore maintain your instrument in good working order, by having it serviced every 12-18 months to ensure you continue to both enjoy playing and produce a great sound !


How often do I need to have my instrument serviced ?

Wombat Woodwind & Brass recommends all woodwind and brass instruments be serviced ever 12 – 18 months because playing a properly serviced instrument maintains and lifts the standard of play and ensures player confidence. Just like a car, parts on musical instruments go out of adjustment, no matter how carefully you drive/play. Playing an instrument that is out of adjustment places greater stress on the player to compensate for the instrument’s failings, reducing player enjoyment and quality of performance.

Please email or call to book your instrument in for servicing – email : martin@wombat123.com.au or tel 1 800 246 228


How much will it cost to have my instrument serviced ?

The cost of a service depends on many factors, including whether the instrument is a student, intermediate or professional model, the care of the instrument and the material it is made of (i.e. wood, plastic, metal, precious metal) and the age of the instrument.

We happily provide free quotes.

 Click through to the Wombat Woodwind and Brass Repairs page


What forms of payment do you accept ?

Wombat Woodwind & Brass accepts cash, cheque, and direct deposit and Visa and MasterCard credit card payments. Credit Card payments can be made in person or over the phone.


Do you offer a lay-by service ?

Wombat Woodwind & Brass offers all customers a 3 – 6 month interest free lay-by service. Payment terms can be tailored to your needs.

Please email or call to make arrangements – email : martin@wombat123.com.au or tel
1 800 246 228


Do you rent instruments ?

Wombat Woodwind & Brass offers two rental options :

  1. New instrument rental
  2. Used instrument rental

Click through to our Rentals page